Uber On Demand
Need Help?
Our customer support hours are 9 am - 4 pm from Monday to Friday. If you would like to speak to one of our team members, please leave your contact details and provide a brief description of your enquiry requesting a call back.
Need Help?
Our customer support hours are 9 am - 4 pm from Monday to Friday. If you would like to speak to one of our team members, please leave your contact details and provide a brief description of your enquiry requesting a call back.
Need Help?
Our customer support hours are 9 am - 4 pm from Monday to Friday. If you would like to speak to one of our team members, please leave your contact details and provide a brief description of your enquiry requesting a call back.
2 Hour Delivery with Uber
Shop Shoes & Sox, on Your Schedule. 2 Hour Delivery with Uber is available for $15. How to use Uber Fast Delivery:
You must reside within 10km of one of our participating stores
Select your product(s) and size(s) for purchase.
Select 'Find in Store' to view nearby in-store stock availability.
Proceed to checkout and enter your delivery details.
If your order is eligible for Uber Delivery, it will appear under Delivery Methods at checkout.
Receive your order in under 2 hours.
Delivery Live Tracking
Once the assigned store has packed your order and it is ready for collection, you will receive an email and SMS with an Uber tracking link to follow your delivery driver in real time.
If you are not available to accept your delivery, the order will be returned to the boutique it was dispatched from. Please note: delivery fees are non-refundable. As per our terms of service, you must be available to accept Uber deliveries.
Availability
2 Hour Delivery with Uber is only available from select stand-alone Shoes & Sox stores, until 2 hour before close. Then Uber delivery will be unavailable until the stores re-open the following day. For store hours, please visit our Store Locator https://shoesandsox.com.au/pages/store-locator
You must reside within 10km of one of our participating stores.
If your order is unable to be fulfilled for any reason, you will be contacted by a member of our team at the time of your order being placed.
During busy periods, select stores may be temporarily switched 'off' for Uber deliveries.
Uber is not available from Myer stores stocking Shoes & Sox.
FAQs
2 Hour Delivery with Uber is eligible on all full-priced and sale items. Please note, some items may not be available for Uber Delivery at your preferred store. In this case, we recommend selecting an alternate store where all items are available, or proceeding with Standard Shipping (complimentary for Australian orders over $85), or Express Shipping for $14.95.
If you have any questions or need help with your order, please contact our Customer Support Team via the website, or get in touch at support@shoesandsox.com.au.
