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CUSTOMER CARE

Delivery


  • Shoes & Sox Delivery Policy

    We offer free standard shipping on all orders over $69; orders below this value are charged at a flat rate of $9.95. Express shipping is available at a flat rate of $14.95.

    Our standard shipping option delivers in 2-6 business days for most Metro and inner-regional postcodes, excluding WA. In busy trading periods, orders may take longer due to high volumes.

  • Estimated Delivery Timeframes

    Please allow 1 – 2 business days processing for all orders. Once dispatched with Australia Post, expected delivery times for each region are as follows:

    Express Shipping

    • 1-2 business days – VIC
    • 1-3 business days – NSW, ACT, SA & QLD metro and most regional areas*
    • 2-5 business days WA, NT, Tasmania*

    Standard Shipping

    • 1-3 business days - VIC
    • 2-6 business days - NSW, ACT, SA & QLD metro and most regional areas*
    • 3-10 business days WA, NT, Tasmania*

    *Outer-regional areas may experience slightly longer shipping times

    These estimates refer to time in transit only and not processing times